OSIM Cares

Our service and support commitment

1 ADVICE

We care about your health and wellness, you can always talk to our well-being consultants to improve your massage experience – from stress relief to ease of aches and pains.

2 SERVICE

We are here for you on any service and support you might require. We welcome your feedback on our products and services, so we can improve your overall experience. Simply connect with us online and in store.

3 WARRANTY

Our products are designed and developed by OSIM International Pte Ltd. We take pride in all our products and offer a one-year warranty for all applicable products. Extended warranty options are also available to customers.

4 MAINTENANCE

We have a team of product technical experts who respects and loves your well-being products. Just call us when your products are down and we will try our best to get them up and running again as soon as possible.

5 TRADE-IN

We stand for inspiring well-being, committed to your lifelong journey to better health and well-being. All OSIM massage chairs come with a trade-in value that you can use for your next massage chair investment.

Brand OSIM | OSIM HK

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